Cancel Appointment Workflow

Bookadoc integrates with DrChrono to allow patients to cancel appointments with healthcare providers.

Cancel the Appointment

Bookadoc sends a request to DrChrono to cancel the appointment.

API Endpoint

DELETE /api/appointments/{appointmentId}

Example Request

DELETE /api/appointments/1861676

Response Example

204 No Content

If the request is successful, the appointment is updated in DrChrono, and Bookadoc records the appointment details.

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Error Handling

If an error occurs at any step, Bookadoc handles it gracefully and provides feedback to the user.

Common Errors & Resolutions

Error Code	Description	Resolution
400 Bad Request	Missing or invalid input fields	Ensure all required fields are provided
409 Conflict	Appointment slot already booked	Prompt user to select another slot
500 Internal Server Error	AthenaHealth API issue	Retry the request after some time

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Conclusion

The booking appointment workflow ensures that Bookadoc synchronizes seamlessly with DrChrono, allowing patients to cancel appointments while keeping providers' schedules up to date. By validating data, checking availability, and handling errors effectively, Bookadoc enhances the booking experience for both patients and providers.

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